Brian Parks

Brian ParksWho Am I?

I'm the founder of Synapse Software, an IT Service Management (ITSM) software vendor and consultancy. Starting in late 2023, I built a data archive platform for Cherwell Service Management, expanded it to support ServiceNow and others, and extended it to handle email-based support and automation. In early 2025, I joined forces with GLPI (the most widely installed open source IT Service and Asset Management platform) as a reseller and implementation partner.

I used to be pretty prolific on my YouTube channel, Dev Parkour. In the past, I've written about my opinions and I used to have a podcast, too. I also write open source software (but contribute to other projects far less than I'd like to), including pails, an insanely lightweight and minimalist MVC framework, CMS, and more for PHP, and libfmux, a small C library that efficiently multiplexes multiple "channels" over a single "link" (typically a socket, but it could easily be a pipe or file instead).

Previously, I was a Senior Software Engineer at Resolve Systems, a Software Engineering Manager at Quantum Metric (Colorado Springs' first ever tech unicorn), a Senior Software Engineer at LinQuest Corporation and (before that) at Cherwell Software, was the CTO of Picturebooth in the Colorado Springs (eventually HQ) office (and have since acquired the IP and internet presence for ShutterPilot), worked at Young Life as what would normally be considered a full stack developer (though we didn't call it that), and was a graduate student at the University of Colorado at Colorado Springs (where I worked in the Vision and Security Technology (VAST) Lab employing cortical models of vision to improve machine-based face recognition); obtained a B.S. in Computer Science from Lehigh University in Bethlehem, PA (where I also worked as a Systems Administrator); and been involved in a few failed startups, including one in the GPS tracking space, another in the IM automation/mobile ordering space, and my own custom software development company.

I am a Cherwell Certified Professional Administrator and a Cherwell Certified Professional Designer (both certifications are now expired, but with what I'm doing at Synapse Software, I probably know the concepts better than I ever have).

On a couple occasions, I've worked with the UCCS Bachelor of Innovation program, and taught several courses (archived here) at UCCS, including the freshman-level programming course, the data structures course, computer organization and assembly, and object-oriented programming in C++.

I'm involved in the Bellingham Codes community on Slack and occasionally in person as well and have been an instigator in the post-pandemic rejuvenation of Bellingham Linux Users Group (BLUG)

I was also the founding organizer of the Colorado Springs Tech (un)Conference, which we hosted in-person in 2019 and virtually in 2020. I've stepped away since moving to Washington.

I reside in Lynden, WA with my wife, Sara, where I enjoy hiking, cross-country skiing, snowshoeing, boating, fishing, and playing bass.

Contact

LinkedIn: Brian Parks

Book time to chat with me: Calendly

Points of Interest

Certifications